FAQ

HOW DO I PLACE AN ORDER?

From the Shop menu, you can select your required category and view our range of products and designs. Once you have selected your design, add your item to the cart and proceed through checkout.

 

HOW LONG UNTIL I RECEIVE MY ORDER?

Current Production Turnaround Times on all Edge Guard Tape is approximately 2-4 Business Days.

Current Production Turnaround Times on all Paddle Covers is approximately 2-3 Business Days. If you select to add your name to paddle cover it will add on an additional day.

NOTE: PRODUCTION TIME refers to the timeframe where the order is being CREATED (Designed and manufactured) Shipping delivery times are not included in this timeframe and will vary based off shipping destination. 

  

DO YOU SHIP TO MY COUNTRY?

We do offer worldwide shipping. Customer is responsible for all international shipping costs/custom fees.

 

CAN I CHANGE A DESIGN SHOWN ON YOUR SITE?

 

Unfortunately, we have many different designs to choose from on-line. If you see a cover or tape design you like but not in the color you wish, please email us at Pkldoutpickleball@gmail.com and we will see what we can do for you. 

 

CAN I CANCEL MY ORDER?

Had a last minute change of plans and wish to cancel your order?

Email Pkldoutpickleball@gmail.com before your order has been processed and we can simply cancel your order and refund you in full!

 

HOW CAN I TRACK MY ORDER?

 Tracking will be emailed upon shipping your product. To speed up your order, please only email us for status updates if it has been longer than the listed turn around times.